FAQS

What is Clicöt VIP Rewards?

Clicöt's rewards program, giving you the opportunity to score store credit, access exclusives, and more! As a member, you’ll earn points for every purchase and for engaging with our brand through social media and other platforms. Once you earn enough points to unlock rewards discounts, points can be redeemed like cash at check out!

Do points expire?

Yes, your points expire after 12 months of inactivity (i.e. earning or redeeming points)

How do I join Clicöt VIP Rewards?

If you have a Clicöt account, you’re already a member of Clicöt VIP Rewards! If not, click 'Join Now' above.

How do I earn points?

Many ways! You’ll earn points just by joining Clicöt VIP Rewards. After that, points can be earned with each purchase, as well as sharing and following us on social media. See our full list of ways to earn above!

How do I check my points balance?

First, log into your account where it says ‘Account’ at the top of our site, then click the ’Clicöt VIP Rewards” tab for an overview of your points!

What happens to my points when I return items?

When items are refunded, the points you earned from that purchase will be deducted from your point balance.

How do I spend my points?

Once you’re ready to check out, open your cart by clicking the shopping bag in the top right corner of our site to view your points balance and the redemption options. Select the points that you’d like to apply to your order and continue to checkout! You can add as many rewards as your balance permits.

I performed an action to earn points, but my points aren’t showing up.

You must perform the action via the modal on the Clicöt VIP Rewards page. Please note that it could take up to 24 hours for your points balance to adjust. If your balance still doesn’t look right after this time, please contact our Customer Service team at info@clicot.com and they can assist you!

How long will I keep my VIP tier status?

Your tier eligibility will expire after 12 months from the date you enter the tier. Spending with us during those 12 months will renew your eligibility in that tier.

Terms & Conditions

We reserve the right to cancel or amend this Loyalty Program at any time and for any reason in our sole discretion.
Refer A Friend - Give $25, Get $25 when your friend makes a purchase of $100 or more. Referral coupon excludes sale and clearance products.

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